Contact Us

Wvxo provides direct customer support for order questions, pet collar sizing details, shipping updates, returns, exchanges, and payment questions.

OUR IDENTITY

Store Name: Wvxo. Legal Company Name: A & S RETAIL GROUP PTY LTD. Business Address: UNIT 1 236 HONEYPOT ROAD HUNTFIELD HEIGHTS, 5163 Australia. Website: wvxo.shop.

CUSTOMER SUPPORT HOURS

Customer support hours are Monday-Saturday: 9:00 AM - 5:00 PM PST. We aim to respond to customer messages within 1-2 Business Days during support hours.

HOW TO REACH US

Email: info@wvxo.shop. Phone: +61401989467. For order support, please include your order number, product name, photos if the collar arrived damaged or incorrect, and the email address used at checkout.